call... and also give them the direct links to the parental controls section for their particular ISP. Our policy for home support: we don't provide home support! Hope this helps.
Stewart Crais
Director of Technology and Information Services
Lausanne Collegiate School
1381 West Massey Road
Memphis, TN 38120
(901) 474-1031 (v)
(901) 682-1696 (f)
scrais@lausanneschool.com
SKYPE: stewart.crais
www.lausanneschool.com
============================
Laptop Institute - July 19-21, 2009
http://www.laptopinstitute.com
A forum for independent school educators <ISED-L@LISTSERV.SYR.EDU> on Monday, December 08, 2008 at 3:01 PM -0600 wrote:
>Hello All,
>
>We're in our first year of one-to-one and we have an issue that's been
>particularly challenging. I'm sure all of the 1:1 schools would agree
>that ubiquitous access is critical at school AND at home. Our challenge
>is home support; including parents that want web filter support. A
>significant number of parents feel that because the school requires the
>laptop, the school should provide support for home use. The biggest
>issues we face are home wireless not working and parents demanding a web
>blocker at home.
>In both examples, the parents are basically telling us that the school
>should provide installation and support for these things.
>
>It would be very helpful to learn what you policy is for home support.
>
>Thanks in advance,
>
>Dave Candelario
>Director of Technology
>MICDS
>314-995-7478
>
>
>
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