Monday, October 18, 2010

Re: email conundrum, please help

Good advice. Thank you!

On Oct 18, 2010, at 12:19 PM, Renee Ramig wrote:

> Talk to the company hosting your mail and see what their settings are?
> Is ALL mail allowed through? How is mail separated (Spam, possible
> virus, regular mail, etc.)?
>
> Is it one provider that is not getting through (e.g. all gmail, all
> yahoo mail, etc.)? Then this could be an issue with the provider.
>
> Renee Ramig
> Seven Hills School
>
> -----Original Message-----
> From: A forum for independent school educators
> [mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Jim Landskroener
> Sent: Monday, October 18, 2010 8:14 AM
> To: ISED-L@LISTSERV.SYR.EDU
> Subject: email conundrum, please help
>
> Dear group, perhaps one (or many of you) could help me understand
> this. Our school has a third party hosting our email (@kentschool.org)
> accounts. Recently, I've been getting wind of people trying to send
> emails to our teachers that are simply disappearing-neither received
> nor bounced back as undeliverable. One of my advisee parents sent me
> an email to both my personal verizon.net address and my school
> (kentschool.org) address. The one addressed to my verizon account came
> right through in good order, but the one to my school address never
> arrived. I'm hopeful that someone can help explain to me how an email
> can simply disappear like that, and/or how I might help our third
> party host to fix this problem. There are no restrictions (blacklists,
> filters, etc.) on my school account.
>
> Thanks,
>
> Jim Landskroener
>
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[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
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