Mike Pilsch
Network Administrator
Fay School
48 Main Street
Southborough, MA 01722
508-490-8249
A forum for independent school educators <ISED-L@LISTSERV.SYR.EDU> writes:
>I would also check if this is more likely to occur from mail sent by people
>within your network than from (physically) outside your network (ie, in a
>classroom, or from their home).
>
>I have seen setups where, inside a network, email from the same domain got
>routed to localhost.
>
>To try and replicate/troubleshoot this, have the same student send you three
>emails to your work and personal email; 1 from the location where it was sent
>(and didn't arrive originally); 1 from a different physical location inside the
>school network; and 1 from a physical location outside your school network. The
>text of the three emails should be identical; just change the title to reflect
>the location. And, to be clear, this assumes that your network covers more than
>a small area, and is more than a single server/single router.
>
>And with that said, there are a slew of possible reasons why this could be
>happening - this could also be the result of sporadic, short lived service
>disruptions on the part of your external mail provider. In any case, I hope this
>helps.
>
>Cheers,
>
>Bill
>
>
>
>----- Original Message ----
>From: Jason Hyams <jason.hyams@ST-AGNES.ORG>
>To: ISED-L@LISTSERV.SYR.EDU
>Sent: Mon, October 18, 2010 9:23:29 AM
>Subject: Re: email conundrum, please help
>
>Jim,
>
>The mail could be in a delay status right now.
>Mail can queue, delay or bounce if your system is out of mailbox space (drive
>space).
>
>I would check storage before looking into routing issues. (your smtp settings
>look fine according to mxtoolbox.com)
>
>
>Jason Hyams
>Director of Technology
>St. Agnes Academy
>
>-----Original Message-----
>From: A forum for independent school educators [mailto:ISED-L@LISTSERV.SYR.EDU]
>On Behalf Of Jim Landskroener
>Sent: Monday, October 18, 2010 10:14 AM
>To: ISED-L@LISTSERV.SYR.EDU
>Subject: email conundrum, please help
>
>Dear group, perhaps one (or many of you) could help me understand this. Our
>school has a third party hosting our email (@kentschool.org) accounts. Recently,
>I've been getting wind of people trying to send emails to our teachers that are
>simply disappearing-neither received nor bounced back as undeliverable. One of
>my advisee parents sent me an email to both my personal verizon.net address and
>my school
>(kentschool.org) address. The one addressed to my verizon account came right
>through in good order, but the one to my school address never arrived. I'm
>hopeful that someone can help explain to me how an email can simply disappear
>like that, and/or how I might help our third party host to fix this problem.
>There are no restrictions (blacklists, filters, etc.) on my school account.
>
>Thanks,
>
>Jim Landskroener
>
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>
>
>
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