Monday, March 22, 2010

Re: TrackIt Software for Help Desk

We also use Web Help Desk.=20

Jennifer Zagariello
Director of Educational Technology
The Montclair Kimberley Academy
jzagariello@mka.org
973-509-4861
On Mar 15, 2010, at 9:12 AM, Tami Brass wrote:

> Lee,
>=20
> We use WebHelpDesk. It tracks all hardware and user incidents; we =
also use it for inventory management.
>=20
> Tami Brass
> MS Technology Coordinator
> St. Paul Academy & Summit School
> http://www.spa.edu
> tbrass@spa.edu
> http://www.tech4teaching.org
> http://del.icio.us/brasst
> tamilb@mac.com
>=20
>=20
> On Thursday, March 11, 2010, at 10:27AM, "Luke Uetrecht" =
<LUetrecht@CINCI.RR.COM> wrote:
>> Two questions for all you 1:1 schools out there
>>=20
>> 1. Are any of you using TrackIt for your help desk software to track =
repairs and would you be willing to discuss your experience with another =
school?
>> 2. What are you using to track repairs at your help desk?
>>=20
>> Thank you,
>>=20
>> Luke Uetrecht
>>=20
>> [ For info on ISED-L see =
https://www.gds.org/podium/default.aspx?t=3D128874 ]
>> Submissions to ISED-L are released under a creative commons, =
attribution, non-commercial, share-alike license.
>> RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=3DISED-L
>>=20
>>=20
>=20
> [ For info on ISED-L see =
https://www.gds.org/podium/default.aspx?t=3D128874 ]
> Submissions to ISED-L are released under a creative commons, =
attribution, non-commercial, share-alike license.
> RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=3DISED-L
>=20

[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=3D128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=3DISED-L