We use a live operator. We feel it is important to the caller to have
that touch of personal service. It is a little inefficient and time
consuming for that individual but the PR is worth it.
Fred Austin
Technology Director
The Oakwood School
A PreK-12 Independent Day School
Greenville, NC
On Mar 18, 2010, at 2:50 PM, Bill Perpelitt wrote:
> We are looking at ways of automating call routing for our school. We
> currently have a live operator answer all calls during business
> hours but am
> not sure this is very efficient.
>
> I was curious how other schools handle incoming calls. Anyone using
> an
> auto-attendant for their main line?
>
>
> Bill Perpelitt
> Technology Director
> Delphian School
> http://www.Delphian.org
> 20950 SW Rock Creek Road
> Sheridan, OR 97378
> 503-843-3521
>
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