Wednesday, July 2, 2008

Re: advice re: emergency notification systems

Hi Terry,

A forum for independent school educators <ISED-L@LISTSERV.SYR.EDU> writes:
>Hi -
>
>
>(1) Would you recommend that we start out with two levels of calls --
>emergency and non-emergency? In other words, should we plan to call all
>phones for each family in an emergency, but just one or two phones for
>non-emergencies? Or do you use a more elaborate system (with more levels)?
Keep it simple at first. Two levels would be a good place to start.
>
>
>(2) If integration between your student information system and your
>emergency notification system is available, do you use it? Or does your
>emergency notification system provide some special capabilities that make
>it appealing to use that system independently (if so, what capabilities)?
If you can integrate, do it. It's one less manual import/export you have to do a on a regular basis.
>
>
>(3) Got any non-technical advice about launching the system successfully?
>Besides sending a letter to all our parents about the new system, and then
>testing the system before we use it for real, what else should we remember
>to do that will help us make a smooth transition?
Make sure that your administrators are the ones who use and test the system. Schedule two test calls per year, so you continue to find the bad data (phone numbers) and anomalies -- such as a phone that goes to someone in Australia who is sleeping when
you test at 3 in the afternoon :) Plus, your community will be used to getting the phone calls.

Hope this helps.

- Alex

>
>
>Thanks in advance.
>Terry Dash
>Director of Technology
>The Pike School
>34 Sunset Rock Road
>Andover, Massachusetts 01810
>ph: 978-475-1197 x294
>fx: 978-475-3014
>
>. . .
>
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+++++++++++++++++++++
Alex Ragone
Director of Technology
Collegiate School
New York, NY
212-812-8695

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