Friday, December 21, 2007

Re: sophos question - Why changing (UNCLASSIFIED)

Also, those of us working in the industry long enough remember the pains
of the old CA antivirus and backup products know to avoid them at all
costs. ARCServe was a great backup product, but not so good at the
restores!

Steven

-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Johnson, Jason P Mr
WRAMC_Wash DC
Sent: Friday, December 21, 2007 10:58 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: sophos question - Why changing (UNCLASSIFIED)

Classification: UNCLASSIFIED=20
Caveats: NONE

There were a number of specific issues but as I recall the big ones
were:
-eTrust was approximately $14/user and Sophos was around $7/user. I may
be off a little on those numbers, but I do know that, at the time,
Sophos was half the cost.
-Sophos supported Macs and eTrust did not. eTrust has added mac support
but it is not as comprehensive as it's PC version (e.g. no pest patrol).
Sophos has had consistently strong Mac support for several years.
-eTrust support was average to poor, Sophos support was excellent.
eTrust (at the time) had a serious issue with Exchange. It would
constantly scan the shadow "M:" drive that Exchange creates as a
work-space. This caused significant Exchange problems. Excluding it
from the scan list worked but the exclusion would disappear based on
updates to Exchange, server patches, etc. So it had to be checked
everytime you made a change to the system or restarted it. I am told
this has been fixed but it caused me weeks of headaches diagnosing odd
Exchange issues and CA was not much help.

Over all, I found the eTrust management console and interface clunky.
Sopho is easy to use and understand out of the box and the data
collection it does on systems and ease of pushing out installs were
unexpected bonuses.=20

_Jason

___________________________________

Jason Johnson - Program Director
Web Services Branch - Walter Reed Army Medical Center Ingenium (ISO
9001:2000 certified)
Office: 202-782-1047
Cell: 202-262-0516
jason.johnson@ingenium.net
jason.p.johnson2@us.army.mil=20
-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Sister Elizabeth
Sent: Friday, December 21, 2007 10:03 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: sophos question - Why changing

Hi,

I've now seen at least two posts saying people are replacing eTrust with
Sophos. May I please ask why? Am I missing something?

Thank you,
=20
Sister Elizabeth
Powhatan School


>>> "Johnson, Jason P Mr WRAMC_Wash DC"
<Jason.Johnson3@amedd.army.mil> 12/20/2007 10:09 AM >>>
Classification: UNCLASSIFIED
Caveats: NONE

I did the same conversion going from eTrust to Sophos. The only issue
was that I had trouble with some newer XP computers. In every case it
was the same issue that Carlos mentioned (EM install account must have
admin rights on the clients). Sophos support was very responsive and
helped us figure it out. We had no performance issues.

_J
___________________________________

Jason Johnson - Program Director
Web Services Branch - Walter Reed Army Medical Center Ingenium (ISO
9001:2000 certified)
Office: 202-782-1047
Cell: 202-262-0516
jason.johnson@ingenium.net
jason.p.johnson2@us.army.mil
-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Demetri Orlando
Sent: Wednesday, December 19, 2007 4:05 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: sophos question

Friends,
We're getting ready to switch 600 Windows clients from Computer
Associate's eTrust to Sophos for our enterprise
anti-virus/anti-spyware/application control solution. If anyone has had
any negative experiences with this product or migration I'd appreciate
knowing of it. From our research, demo, and client list, it seems a good
solution. The ISED archives show that Jason, Heather, and Roger gave it
a good report in November (with the one caveat about scripting the
removal of the old a/v software).=20
Thanks,
Demetri

ps. Thanks Arvind, Alex, Fred for the http://edtechtalk.com discussion
about the ning today. http://isenet.ning.com is getting close to the 500
mark :)

Demetri Orlando
Battle Ground Academy
Franklin, TN
demetrio@battlegroundacademy.org=20

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Classification: UNCLASSIFIED
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[ For info on ISED-L see http://www.gds.org/ISED-L ] Submissions to
ISED-L are released under a creative commons, attribution,
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[ For info on ISED-L see http://www.gds.org/ISED-L ] Submissions to
ISED-L are released under a creative commons, attribution,
non-commercial, share-alike license.
Classification: UNCLASSIFIED=20
Caveats: NONE

[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons,
attribution, non-commercial, share-alike license.

[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.