I started by breaking our email down by class (which has a max of 20 =
students). This worked for awhile, but it required someone to send out =
over 20 emails (the same one to each different class) to ensure the mail =
got through. =20
But last year, we had a class where almost half had gmail addresses. =
This caused the emails to stop going through. (My understanding is if a =
given provider sees a lot of email coming through at the same time, it =
blocks as spam. If this happens often enough, you get blacklisted and =
then it is horrible to try to repair that.) I even tried having our =
email go through Postini on the way out of our school (rather than just =
on the way in) in hopes that providers would see that it was already =
scanned by Postini and wasn't spam, but that didn't help. =20
I now have classes broken down into two sets, so teachers can still send =
out to parents directly, using only two emails. (This is still working =
well.) However, anyone sending to more than two classes has the office =
send it out using Constant Contact. =20
These hosted solutions work great. We have never had an issue with any =
mail getting through. If any mail does bounce, we get a report. All of =
the bouncebacks to date have been parents that changed their email =
without notifying the school.
Renee Ramig
Seven Hills School
-----Original Message-----
From: A forum for independent school educators on behalf of Joe Frost
Sent: Thu 12/2/2010 6:15 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: trouble with group emails
=20
For years we had various problems with mass emails reaching their
destinations from internal filters blocking some emails seemingly at
random to getting blacklisted by ISPs.
I sat on the phone for hours with AOL once trying to troubleshoot issues
with them and their port redirects.
It is so much easier to use hosted solutions that spend the time doing
all that work proactively so all you need to do is create your message,
generate lists and click send...
http://www.verticalresponse.com
http://www.constantcontact.com
Thanks,=20
*******=20
Joe Frost, MS CIS
Director of Technology & Operations
Department Chair Technology=20
http://www.phoenixchristian.org
=20
-----Original Message-----
From: Eagen, James [mailto:jeagen@mph.net]=20
Sent: Wednesday, December 01, 2010 6:15 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: trouble with group emails
We are having trouble getting mass emails out. I'm still trying to
understand the inner working of the Barracuda filter. but it is quite
confusing. Our provider says we have a 200 message limit when sending
them in batches, but the emails being blocked are in batches of only 20
to 30. Any ideas? Thanks.
Jim Eagen
Head of Middle School
Manlius Pebble Hill School
DeWitt, NY 13203
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