On Sat, Sep 12, 2009 at 12:19 PM, Sarah Hanawald <shanawald@gmail.com>wrote:
> You need to read Send by David
> Shipley<
> http://www.amazon.com/Send-Essential-Guide-Email-Office/dp/B002ECEIFA/ref=sr_1_1?ie=UTF8&s=books&qid=1252771832&sr=8-1
> >.
> It's a quick/lite/easy read or listen. Then, get the key complainers to
> help you come up with some protocols. I won't pretend that we've solved
> all
> the whining, but we now have bulletin boards on our system for things that
> used to go to all users but weren't essential to our core "business" such
> as
> who became a grandmother, who is having a yard sale, etc.
>
> We also encouraged people to make their own lists so that they didn't copy
> their entire division for emails that really needed to go to just a few
> folks.
>
> Finally, one division agreed to stop being so darn polite. If you email me
> and ask me for something, and I send it to you, no need to send me a thank
> you email. This isn't for everyone, but it works for them.
>
> Now, if I could just get people to quit sending attachments instead of just
> pasting the text in the body of the email!
>
> Good Luck!
>
> Sarah Hanawald
> Greensboro Day School
>
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