Shipley<http://www.amazon.com/Send-Essential-Guide-Email-Office/dp/B002ECEIFA/ref=sr_1_1?ie=UTF8&s=books&qid=1252771832&sr=8-1>.
It's a quick/lite/easy read or listen. Then, get the key complainers to
help you come up with some protocols. I won't pretend that we've solved all
the whining, but we now have bulletin boards on our system for things that
used to go to all users but weren't essential to our core "business" such as
who became a grandmother, who is having a yard sale, etc.
We also encouraged people to make their own lists so that they didn't copy
their entire division for emails that really needed to go to just a few
folks.
Finally, one division agreed to stop being so darn polite. If you email me
and ask me for something, and I send it to you, no need to send me a thank
you email. This isn't for everyone, but it works for them.
Now, if I could just get people to quit sending attachments instead of just
pasting the text in the body of the email!
Good Luck!
Sarah Hanawald
Greensboro Day School
[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L
