Tuesday, December 15, 2009

Techie question - Help please

Hi all, non techie person needs some help trying to decipher a problem.
Got a board member who does 95% of email on a Blackberry phone. Some of
our "all school" informational emails with attachments have "crashed"
and "clogged" her phone. The most recent one was an email with a 516K
attachment, but the user says the email was 10MB. The user also tried
to forward it to us and ask us to reduce the attachment size, and of
course it didn't come through because it was too big.

=20

Can anyone help me figure out which might be happening in the process
that would increase the email size?

=20

Bernadette Roche

=20

Director of Technology

Oakhill Day School

www.oakhilldayschool.org

bernadette.roche@oakhilldayschool.org

816.436.6228

=20


[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=3D128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=3DISED-L