Wednesday, March 24, 2010

Re: TrackIt Software for Help Desk

Using Kayako Support Suite

Brian Lee
Manlius Pebble Hill School

> From: William Stites <wstites@mka.org>
> Reply-To: A forum for independent school educators <ISED-L@LISTSERV.SYR.EDU>
> Date: Wed, 24 Mar 2010 09:12:40 -0400
> To: <ISED-L@LISTSERV.SYR.EDU>
> Subject: Re: TrackIt Software for Help Desk
>
> Using WebHelpDesk.
>
> Great application.
> ---------------------------------------------------------------------
> William D. Stites, Jr.
> Director of Technology
> The Montclair Kimberley Academy
> 201 Valley Road
> Montclair, NJ 07042
> (P) 973-509-4595
> (F) 973-509-4596
> wstites@mka.org
> http://www.mka.org
> Twitter: wstites
> Skype: billstites
>
> On Mar 11, 2010, at 11:27 AM, Luke Uetrecht wrote:
>
>> Two questions for all you 1:1 schools out there
>>
>> 1. Are any of you using TrackIt for your help desk software to track
>> repairs and would you be willing to discuss your experience with
>> another school?
>> 2. What are you using to track repairs at your help desk?
>>
>> Thank you,
>>
>> Luke Uetrecht
>>
>> [ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874
>> ]
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>
> [ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
> Submissions to ISED-L are released under a creative commons, attribution,
> non-commercial, share-alike license.
> RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L

[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L