Friday, March 19, 2010

Re: Does a live operator answer your school phone?

Hi!

We have a live attendant during and beyond the school day. Besides
answering the phone and providing a personal touch, which suits our
image, they welcome visitors to campus and do myriad other tasks.
Honestly, I get annoyed and frustrated by schools with automatic
systems answering calls, and I think of myself as a tech-oriented
person. But that is just one perspective, I know.

Take care,
Bill Ivey
Stoneleigh-Burnham School

On Mar 18, 2010, at 2:50 PM, Bill Perpelitt <billp@delphian.org> wrote:

> We are looking at ways of automating call routing for our school. We
> currently have a live operator answer all calls during business
> hours but am
> not sure this is very efficient.
>
> I was curious how other schools handle incoming calls. Anyone using
> an
> auto-attendant for their main line?
>
>
> Bill Perpelitt
> Technology Director
> Delphian School
> http://www.Delphian.org
> 20950 SW Rock Creek Road
> Sheridan, OR 97378
> 503-843-3521
>
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