Monday, March 22, 2010

Re: criteria for adding tech support

Statistics. If you've got numbers to show what you are doing.

Also, what us that ratio of techs to equipment?

Sent from my iPhone

On Mar 22, 2010, at 11:41 AM, "Tom
Jordan"<tjordan@ELMWOODFRANKLIN.ORG> wrote:

> What criteria have been used to justify the need to expand help desk/
> tech
> support staff as the amount of equipment grows annually?
> Tom Jordan
> Elmwood Franklin
> Buffalo, NY
>
>
>
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[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L