14:24 -0500 wrote:
>Typically our desktop tech is here earlier, (around 7:30) and I'm here later
>(until 5 or 5:30). I'm also basically on-call 24x7, although that rarely
>gets exercised. I have a smartphone for email (who doesn't), and a secured
>site-to-site VPN between my house and the campus, along with
...
>remote control should something blow up. If things get really ugly, I only
>live about 12 miles from campus.
>
>The best thing you can do in any of these situations is to set your
>faculty's expectations about support, particularly over holidays and
>weekends, ensure you
...
>have a solid system monitoring platform in place
What Steven said. (Really; this is pretty much an exact description of my
situation as well.)
---
Bob Koskovich
Director of Information Technology Services
Concord Academy - Concord, Mass.
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