Technical Support Specialist
* Provide quality tech support for users in a K-12 educational =20
environment
* Reports to the IT Manager
* Work Schedule: Monday =96 Friday; some evenings and weekends as =20=
necessary.
Essential Functions:
* Provide tier one support for Administrative Staff including =20
Macintosh and Windows users
* Provide tier-two support for Division Technology Coordinators =20
for all hardware and software related problems
* Assist students and parents with network access and related =20
issues
* Manage software purchasing: Research, ordering, installation, =20
licensing compliance
* Maintain and support school=92s HelpDesk software program
* Maintain an accurate software and hardware inventory within the =20=
HelpDesk system.
Qualifications
* 2-3 years experience providing technical support in an =20
educational environment for both Macintosh OSX and Windows XP users
* Ability to work with both adults and high school students
* Work with Software vendors to coordinate purchasing, =20
supporting, and licensing of educational programs
* Must be organized and a self-starter.
Physical Requirements and Work Environment
* Frequently lift up to 30 lb. of computer equipment
* Crawl under or around furniture to install computer equipment
* Work in standard office conditions and climate.
Send cover letter, resume, and letters of recommendation to =
techjob@kinkaid.org
Larry Kahn
Director of Academic and Information Technology
The Kinkaid School
Phone: (713) 243-5090
Skype: larry.kahn
Blog: newthingsnewways.blogspot.com
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