We use WebHelpDesk. It tracks all hardware and user incidents; we also use it for inventory management.
Tami Brass
MS Technology Coordinator
St. Paul Academy & Summit School
http://www.spa.edu
tbrass@spa.edu
http://www.tech4teaching.org
http://del.icio.us/brasst
tamilb@mac.com
On Thursday, March 11, 2010, at 10:27AM, "Luke Uetrecht" <LUetrecht@CINCI.RR.COM> wrote:
>Two questions for all you 1:1 schools out there
>
>1. Are any of you using TrackIt for your help desk software to track repairs and would you be willing to discuss your experience with another school?
>2. What are you using to track repairs at your help desk?
>
>Thank you,
>
>Luke Uetrecht
>
>[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
>Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
>RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L
>
>
[ For info on ISED-L see https://www.gds.org/podium/default.aspx?t=128874 ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=ISED-L
