http://www.imparisystems.com/index.php?option=com_content&task=view&id=52 It beat out HP's and IBM's network management suites and it's free and open source. You need to download the trouble ticket plugin at http://www.opennms.org/index.php/CentricCRM_Trouble_Ticket_Plugin
On Wed, 2009-05-27 at 13:08 -0500, Inman, Alex wrote:
> Hi everyone,
>
> I searched the archives and didn't find the right kind of match for my
> question. I'm looking for recommendations for inventory software in high
> turnover environments, such as laptop programs where movable components such
> as DVD drives and power cords will likely be replaced within or among
> units. We currently use Track-It and use the Library feature to track
> items. I'm looking for something that not only provides an easy way to
> enter and track assets but also provides a history of where items, such as
> laptops, were allocated within the organization. Bonus points for the
> person who can also tie this to service requests and user initiated helpdesk
> calls.
>
> Any recommendations?
>
> Alex
>
> --------------------------------------------
> Alex Inman
> Director of Technology
> Whitfield School
> St. Louis, MO
> 314-434-5141 phone
> 314-434-6193 fax
>
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--
Matt Burkhardt, M.Sci. Technology Management
mlb@imparisystems.com
(301) 682-7901
502 Fairview Avenue
Frederick, MD 21701
http://www.imparisystems.com
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