Friday, September 4, 2009

watch the warranty fine print

When we purchased Fujitsu tablets for our teachers about 16 months ago, =
we purchased an extended warranty for them. When I contacted Fujitsu =
about a malfunctioning keyboard this week I discovered that we are =
responsible for the cost of shipping the defective machine back to them. =
It's in the fine print available on their website. I've had to have =
machines from other companies in the past, and the shipping was covered =
by the maker. Is this a new policy for all or most makers, or just =
Fujitsu's idea of service?

Judith Claire Robison
Director of Technology
Saint John's Catholic Prep


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