of calls as the techs would just take a deep breath when I would mention
TTL4. However, every time I called, they made it seem like I was the
only one. =20
Emailing tech support was no help as I would only get formula responses
that never helped. Calling was usually no better as the tech would say
they would look into it and then never get back to me.
We are mostly PC, but many of my students have Macs at home. I have
found 10.5 to be a bit better than 10.4. (I am not sure which version
you have.) I was never able to get it working consistantly on the few
eMacs or iBooks we have at the school running 10.4. The 10 newer iMacs
we have running 10.5 seem to run it fine.
Then just to add "insult to injury" Sunburst decides to put out a
"mandatory" update less than a week before school starts. I am sure
most of us spent our summer reimaging all our student computers, then
Sunburst puts out an update when school starts. That is just poor
planning!
I too was a Sunburst fan for many years, but I will never buy another
product from them again.
Renee Ramig
Seven Hills School
-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Lisa Douthit
Sent: Sunday, September 13, 2009 5:49 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: Typing software recommendations?
We have had nothing but headaches from Type To Learn 4. We moved to it
after using TTL3 for quite a few years, but then had MacIntel problems
with the program quitting unexpectedly and other small errors. We have
had the program since it came out and have never had ti fully
functioning. We spent much of the year wither trying to get a hold of
support or talking to one person in support not willing to give us much
help and going as far as evading our phone calls. We finally decided to
give it one more try this year with the updates they had posted and
still no luck having it run successfully. This time we went back to the
vendor for assistance and as we suspected, he to had no luck in
obtaining any answers or true support for our issue.
It is sad that we feel like we wasted such a good chunk of money on
upgrading, but have learned our lesson and also turned us off on a
company that I used to know as a stellar provider of educational
software. In the past 20 plus years I have used many Sunburst products
and never been as disappointed as we have been with this latest version
of TTL. So we are moving beyond that and going with Typing Pal. It is
good to hear that others are finding this successful. I really like the
idea of the true online access, where students can extend their learning
beyond time in the classroom.
Lisa Douthit
Technology Resources & Locust Systems Admin Notre Dame de Sion
ldouthit@ndsion.edu
_________________________________
"CQ + PQ > IQ. Curiosity Quotient plus Passion Quotient is more
important than Intelligence Quotient."
=09
~Tom Friedman
On Sep 12, 2009, at 2:07 PM, Renee Ramig wrote:
> You might try out the new Type to Learn 4 Network edition.
>
> The application itself is well done. We purchased the web version=20
> which went through several "mandatory" updates last year and caused=20
> major issues, but I am hoping it will work better this year. (TTL4=20
> web version is not really a web-based application. The application=20
> runs on the computer and the data is stored online. I think they=20
> actually released the product about six months to early. It seems=20
> much more stable now, although they put out another "mandatory update"
> the week school started, after just about every school had completed=20
> their computer imaging for the summer.)
>
> Renee Ramig
> Seven Hills School
>
>
>
> -----Original Message-----
> From: A forum for independent school educators on behalf of Bob Irving
> Sent: Thu 9/10/2009 6:09 AM
> To: ISED-L@LISTSERV.SYR.EDU
> Subject: Typing software recommendations?
>
> Has anyone used any typing software besides Mavis Beacon that you=20
> would recommend for middle schoolers? We use PC's and have spent=20
> countless hours trying to get the network version to play nicely with=20
> the MS computer lab, all to no avail.
>
> Thanks in advance,
>
> Bob Irving
> Lancaster Country Day School
> Lancaster, PA
> Mr I's Digital Domain<http://www.elementalsource.com/drupal6>
>
> If you think the fallout in the newspaper business was dramatic, wait=20
> until you see what happens to education.
> - Seth Godin
>
>
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