saying personal management is the answer, and they keep putting it back =
on the tech team to come up with an email policy that will reduce mail. =
I try to let them know, mail will not decrease, but I can show them how =
to deal with them. They prefer to complain. I think my post was just a =
way for me to vent :)
Thanks,
Renee
-----Original Message-----
From: A forum for independent school educators on behalf of Lee, Brian
Sent: Sat 9/12/2009 7:28 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: Email Complaints
=20
I think the key is really investigate the true nature of the complaint. =
Having too many emails is really too vague without knowing what about =
the emails they don't like.
Complaint: If it is having too many emails that do not apply to them =
(eg. lower school teachers reading about upper school notices)
Solution: Setup distribution groups.
Complaint: Too much spam
Solution: Work on spam filter
Complaint: Emails are valid, but the faculty have trouble filtering out =
personal and general announcements.
Solution: Faculty should setup mail filters on their accounts to go to =
specific folders.
Find out what is really causing the ire in the situation. Many times I =
have seen people complain about the symptom, but not talk about the =
actual cause.
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