do it. Go in with a proposal that changes how communication and
information is shared within the school. Use Web 2.0 tools to create
spaces where items that were previously emails are now postings on
boards or collaborations in wikis, etc, and that all system distribution
lists will be deleted so that people will have a reason to use the new
tools. But tell the folks in charge they will have to get behind it.
The effort will be similar to the effort to get people to use email in
the 1990s. Everybody finally started using email when information on
paper ceased to arrive. People will use new tools when information
ceases to arrive in email.
Derrel
On 9/12/2009 12:41 PM, Renee Ramig wrote:
> It is the third, and they just don't want to deal with them. I keep saying personal management is the answer, and they keep putting it back on the tech team to come up with an email policy that will reduce mail. I try to let them know, mail will not decrease, but I can show them how to deal with them. They prefer to complain. I think my post was just a way for me to vent :)
>
> Thanks,
>
> Renee
>
>
> -----Original Message-----
> From: A forum for independent school educators on behalf of Lee, Brian
> Sent: Sat 9/12/2009 7:28 AM
> To: ISED-L@LISTSERV.SYR.EDU
> Subject: Re: Email Complaints
>
> I think the key is really investigate the true nature of the complaint. Having too many emails is really too vague without knowing what about the emails they don't like.
>
> Complaint: If it is having too many emails that do not apply to them (eg. lower school teachers reading about upper school notices)
> Solution: Setup distribution groups.
>
> Complaint: Too much spam
> Solution: Work on spam filter
>
> Complaint: Emails are valid, but the faculty have trouble filtering out personal and general announcements.
> Solution: Faculty should setup mail filters on their accounts to go to specific folders.
>
> Find out what is really causing the ire in the situation. Many times I have seen people complain about the symptom, but not talk about the actual cause.
>
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>
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