Caveats: NONE
Carl,
Off the top of my head.
1. You may have a DNS issue. If you are using more than one DNS, are
they configured exactly the same/replicating properly. Do you have
separate Mac and PC DNS systems with your macs going to an Apple DNS?
If so, point them to the PC DNS.
2. You may need to enter the user name as domain/username
3. Your pre-Win 2000 user names may not match your actual user names in
Exchange (i.e. may be a user account issue and not actually related to
the server information)
4. Your macs are on a separate class C ,VLAN, or physically separate
network. They are constantly being routed across narrow bandwidth at
the gateway or there is a DNS or routing table problem with
recognizing/routing to the separate IP space. There may also be an
active directory component to this type of problem as well, I just don't
have a reference system to browse and see which setting are the issue.
Alternates
1. Revert to IMAP (The exchange connection under apple is MAPI). This
should be pretty resilient and your not losing much.
2. If your IP is unlikely to change, map it in your host file to take
DNS issues out of the equation but this is hard to maintain. If this
works and your mailboxes load fast, you know the problem is in the
network (DNS, VLAN, AD, etc.)
http://docs.info.apple.com/article.html?artnum=3D88158
3. Wait a few months until the new version of Mac Office comes out.
The Entourage 2008 is, by all accounts, greatly improved=20
http://www.macoffice2008.com/#
4. Spend a few hours with TCPDump and grep out the problem.
http://developer.apple.com/qa/qa2001/qa1176.html
___________________________________
Jason Johnson - Program Director
Web Services Branch - Walter Reed Army Medical Center Ingenium (ISO
9001:2000 certified)
Office: 202-782-1047
Cell: 202-262-0516
jason.johnson@ingenium.net
jason.p.johnson2@us.army.mil=20
-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Carl Campion
Sent: Friday, October 26, 2007 9:10 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Email questions
Hello lists,
I've posted on this topic before and thought I'd inquire one more
time before I give up and take another path.
We've had mixed results using the Apple Mail program with the
school's Exchange Server. There are so many inconsistencies that baffle
me to no end. For example:
1) On the G4 in my office it works well. The only hitch is in the
morning as it loads the Inbox, very slow
2) On the iBooks with PHD accounts:
On some Books it can be configured using only the name of the mail
server rather than the full name: mail.school.com
On others it works only when the mail.school.com name is used
Today out of desperation I tried the IP address 10.1.xx.xx and it
work although there is still the dreaded loading of the inbox which is
slow. At that point it only quits when force quit is used.
When used in combination with Noteshare it is a great tool for mailing
lab notebooks.
There also appears to be a location/model issue. We have few issues in
my Chem lab with MacBooks vs. the Bio lab across the hall with G3/
G4 iBOOKs. All base stations are set to be bridges, they are not handing
out addresses. All iBOOKs use static addressing.
Perhaps it is time to throw up the white flag and move to Entourage.
thanks
Carl Campion
Archmere Academy
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