The mail could be in a delay status right now. =20
Mail can queue, delay or bounce if your system is out of mailbox space (dri=
ve space). =20
I would check storage before looking into routing issues. (your smtp setti=
ngs look fine according to mxtoolbox.com)
Jason Hyams
Director of Technology
St. Agnes Academy
-----Original Message-----
From: A forum for independent school educators [mailto:ISED-L@LISTSERV.SYR.=
EDU] On Behalf Of Jim Landskroener
Sent: Monday, October 18, 2010 10:14 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: email conundrum, please help
Dear group, perhaps one (or many of you) could help me understand this. Our=
school has a third party hosting our email (@kentschool.org) accounts. Rec=
ently, I've been getting wind of people trying to send emails to our teache=
rs that are simply disappearing-neither received nor bounced back as undeli=
verable. One of my advisee parents sent me an email to both my personal ver=
izon.net address and my school
(kentschool.org) address. The one addressed to my verizon account came righ=
t through in good order, but the one to my school address never arrived. I'=
m hopeful that someone can help explain to me how an email can simply disap=
pear like that, and/or how I might help our third party host to fix this pr=
oblem. There are no restrictions (blacklists, filters, etc.) on my school a=
ccount.
Thanks,
Jim Landskroener
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