Your missing emails may be in two different places. The junk folder at your
email hosting service (most likely location for those emails not bouncing
back) and the junk email folder on your outlook assuming you use outlook to
check your email on your computer.
Outlook will receive only the emails which are not sent into your junk
folder on your email hosting service.
I will also bet that your junk folder on your email hosting service is
getting full decreasing the available space for normal emails. Your teachers
will probably have to periodically check the junk folder on the email
hosting service to delete the junk, free space, and look for missing emails.
Patrick Le Bozec
A+, CNA, MCP, MCSE, MD
Information Technology Director
Hammond School
854 Galway Lane
Columbia, SC 29209
803.776.0295, ext 1016
803.776.0122 (fax)
www.hammondschool.org
The mission of Hammond School is to instill in students a commitment to
academic excellence and a recognition of individual potential that will
contribute to the development of their characters.
-----Original Message-----
From: A forum for independent school educators
[mailto:ISED-L@LISTSERV.SYR.EDU] On Behalf Of Chris Delmar
Sent: Tuesday, October 19, 2010 7:35 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Re: email conundrum, please help
What does your email hosting service have to day?
Chris Delmar
Technology Program Director
Christ Episcopal School
109 South Washington Street
Rockville, MD 20850
301-424-6550
-----Original Message-----
From: A forum for independent school educators on behalf of Jim Landskroener
Sent: Mon 10/18/2010 11:14 AM
To: ISED-L@LISTSERV.SYR.EDU
Subject: email conundrum, please help
Dear group, perhaps one (or many of you) could help me understand
this. Our school has a third party hosting our email (@kentschool.org)
accounts. Recently, I've been getting wind of people trying to send
emails to our teachers that are simply disappearing-neither received
nor bounced back as undeliverable. One of my advisee parents sent me
an email to both my personal verizon.net address and my school
(kentschool.org) address. The one addressed to my verizon account came
right through in good order, but the one to my school address never
arrived. I'm hopeful that someone can help explain to me how an email
can simply disappear like that, and/or how I might help our third
party host to fix this problem. There are no restrictions (blacklists,
filters, etc.) on my school account.
Thanks,
Jim Landskroener
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