We're in our first year of one-to-one and we have an issue that's been
particularly challenging. I'm sure all of the 1:1 schools would agree
that ubiquitous access is critical at school AND at home. Our challenge
is home support; including parents that want web filter support. A
significant number of parents feel that because the school requires the
laptop, the school should provide support for home use. The biggest
issues we face are home wireless not working and parents demanding a web
blocker at home.
In both examples, the parents are basically telling us that the school
should provide installation and support for these things.
It would be very helpful to learn what you policy is for home support.
Thanks in advance,
Dave Candelario
Director of Technology
MICDS
314-995-7478
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