One thing I have learned from years of mass mailings is that you do not wan=
t to send them from your own accounts. Obviously, I don't know whether your=
mailings include tens, hundreds, or thousands of emails, but I will propos=
e that not only do you not want to use your own email address, you don't wa=
nt to use your own email server. I have had trouble in the past where an or=
ganization's Exchange, GroupWise, or whatever server was blacklisted by spa=
m filters because it overran a rate limit somewhere along the line. Has any=
one on this list suffered that problem?
With that in mind, I would recommend that mass mailings be sent out at leas=
t from generic accounts separate from your own. Even better would be to hav=
e a separate server dedicated to mailing lists, such as ListManager, Majord=
omo, GNU Mailman, etc. I do realize many schools can't do this due to limit=
ed resources.
Whatever path you choose, you can configure the rules and reply-to addresse=
s to deal with the inevitable bounce backs, out-of-office messages, and leg=
itimate replies. Someone will need to check those generic accounts for any =
problems that may have occurred (for example, Exchange public folders work =
well for this) or have their own accounts cluttered with the bounce backs a=
nd return messages.
-Matthew
____________________________________________
Matthew Datcher
Senior Network Engineer
CCDP, CCNP, CCSP, MCNE, MCSE
designDATA
7606 Lindbergh Drive
Gaithersburg, MD 20879
240.876.3584 Cell
301.921.6696 Office
www.designdata.com
mdatcher@designdata.com
Technology Consultants & Network Engineers
Notice: This email message, including any attachments, is for the sole use =
of the recipients to whom it is addressed, and may contain information that=
is proprietary, privileged and/or confidential. If you are not the intende=
d recipient, please contact the sender by reply email and delete the origin=
al message without making any copies. If you are not the intended recipient=
, unauthorized review, copying, use, disclosure, or distribution is imprope=
r and may be subject to legal sanctions. Although this e-mail and any attac=
hments are believed to be free of any virus or other defect that might affe=
ct any computer system into which it is received and opened, it is the resp=
onsibility of the recipient to ensure that it is virus free and no responsi=
bility is accepted by designDATA for any loss or damage arising in any way =
from its use.
From: Lisa Sjogren
Sent: Tue 12/11/2007 5:44 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Blast Emails
I know this topic came up earlier, but I am curious to know. Do you =20
have a separate account for blast emails? or is it sent out of an =20
administrators account? What do you do with the replies?
Currently, I send out the emails and I get several replies (beyond the =20
out of office) with questions I do not know answers too.
Any insight would be wonderful.
--Lisa
---
Lisa Sjogren
Director of Technology
St. Raphael's Catholic School
763-504-9450, ext. 311
763-504-9460, fax
lisa.sjogren@srsmn.org
My Blog: http://lisasjogren.srsmn.org
[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
