I have 2 printer issues that I can't resolve.
- For our Mac workstations: if a print job does not succeed it remains
in the queue on the computer. The queue for a printer builds up and
the printer pauses. To clear the queue, an admin password is required.
I would love to have a way to flush the queues on logout. I cannot
find a simple solution.
The bigger issue is what is holding up the print jobs. All printers
have a static ip address.
- We have a HP Photosmart B9180 that gives an error message that the
printheads are not properly installed(at the computer) . I have
manually cleaned the printheads and run the alignment and cleaning
functions. The diagnostic pages look great as well as the test print.
Why the error ? The printer is off warranty.
I would appreciate any ideas and/or resources to help me resolve these
issues. Perhaps all my printing luck was spent on successfully taking
a HP 2600n apart and cleaning it after the red cartridge leak
everywhere causing a red hue on every print.
thanks
Carl Campion
Archmere Academy
302-798-6632x823
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