Thursday, March 12, 2009

Re: Google Apps for Education - pro/con?

We=B9re sticking with Exchange. I love the feature set of Google Apps, but I
have serious reservations about: 1) their nonexistent customer service when
failures happen =8B well documented this past summer on education listservs;
2) storing loads of critical, sensitive information about your school
community in the cloud (on someone else=B9s servers, among thousands of
servers, that are also hosting other people=B9s content). We prefer to host
enterprise-level data here on campus.

I know some schools that switched to Zimbra: http://www.zimbra.com/ and
loved it.

Richard

On 3/12/09 1:39 PM, "Tech Dept" <techpurchases@jpds.org> wrote:

> I guess this parallels some of the other recent threads on Google Apps. =A0=
I=B9m
> following them closely so you don=B9t need to send again if you=B9ve already
> posted in response to Keith=B9s question. =A0My question is SLIGHTLY differen=
t
> though...
>=20
> We're looking to replace our POP3 email.=A0 Criteria for the new solution:
> 1) be globally available - same mailbox no matter how my staff access it,
> such as IMAP; 2) include shared calendaring; 3) be secure; 4) not require=
a
> full-time position to manage; 5) be reasonably priced; 6) be fast enough =
and
> 'modern' enough that staff won't resist.=A0 Based on some friendly advice f=
rom
> this list I've reduced our list to Zimbra, Ipswitch's iMail Server Premiu=
m,
> and Google Apps for Education.=A0 I'm seeking answers to two questions:
>=20
> A) What specific positive/negative experiences have any of you had with A=
NY
> of these products?=A0
> B) (and this is the biggie) Since Google Apps/Ed is **FREE** WHY WOULD AN=
Y
> SCHOOL-WITH-A-LIMITED-BUDGET CONSIDER ANYTHING ELSE?=A0 What are the good
> arguments against Google Apps (other than the gut instinct that Google is
> taking over the world)?=A0 I know plenty of schools are using it and (from =
the
> postings on this list) it appears that many are happy. =A0I also see that
> plenty of schools aren=B9t choosing Google. [I noted that yesterday=B9s gmail
> thread included some discussion re Google=B9s privacy policies. =A0I wonder i=
f
> any of us has authoritative knowledge/experience beyond their privacy pol=
icy
> (subject to change).] =A0
>=20
> Re: Postini =AD We use Postini as a spam/virus filter and it is a great
> service. =A0But it is particularly useful for us because it 1) scans emails
> before they even reach our servers and 2) caches emails if there is a
> temporary problem with our email servers. =A0I=B9m not certain you=B9d exactly =
get
> those benefits with a gmail account, but I guess it wouldn=B9t be your serv=
ers
> anyways. =A0Gmail says they provide spam/virus filtering but how good is it=
?
> =A0What happens to filtered emails?=A0 Do you have a quarantine folder
> someplace?]
>=20
> Please feel free to respond on- or off-list.
>=20
> Dan Berger
> JPDS - NC
> Washington, DC
>=20
> [ For info on ISED-L see http://www.gds.org/ISED-L ]
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>=20
>=20


--=20
Richard Kassissieh
Director of Information Technology
Catlin Gabel School
503 297-1894 x300
kassissiehr@catlin.edu
www.catlin.edu | www.kassblog.com


[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
RSS Feed, http://listserv.syr.edu/scripts/wa.exe?RSS&L=3DISED-L