Thursday, March 12, 2009

Re: Blackbaud/FAWeb question

Yup. Well documented, known problem and nothing has been done....

Why should a client system ((EVER!!!!!)) determine something like font? The
text should be limited to ascii as much as possible, and formatting should
be left to the RPT/Crystal Report rendering when the report is run.

Sympathies aside, this should be fixed.

QED, BlackBaud?

My 2=A2,
Cameron=20


On 3/12/09 12:32 PM, "Marti Weston" <mweston@gds.org> wrote:

> ISED Colleagues,
>=20
> Does anyone else have unusual font experiences when teachers write or cop=
y
> and paste their reports into Faculty Access for the Web (FAWeb)? After
> three years we continue to have a difficult time keeping our standard
> Times New Roman, 10 point font. Teachers will write or cut and paste and
> carefully check to be sure the comments are in the correct font and size.
> If they go out of FAWeb and come back in again, the font has often change=
d.
>=20
> If this only happened when they cut and paste from Word or from Word Pad,
> I might understand, but frequently teachers will work only in FAWeb, and
> later on when they return to continue working the fonts have changed.
> Most often fonts change into Helvetica or Ariel.
>=20
> Very puzzling and troubling. When we import the fonts into Education
> Edge, many font issues are corrected, but many others are not.
>=20
> The people at Blackbaud are sympathetic and start cases for us, but we
> cannot get this worked out.
>=20
> Do any of you have similar problems? Any thoughts or ideas? Could this b=
e
> a browser font issue? I expect we have many browsers used, though only
> those that Blackbaud recommends.!
>=20
> Thanks in advance for your thoughts.
>=20
> Marti Weston
> LMS Technology Coordinator, Georgetown Day School
> mweston@gds.org 202-295-6180 FAX 202-295-6181
> http://www.gds.org
>=20
> Co-Manager, Independent School Educator's Listserv (ISED-L)
> For info on ISED-L see http://www.gds.org/ISED-L
>=20
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