We went with Aerohive Networks last year and have been really happy with it
since. While they have a hardware or virtual machine-based controller
available, it is just for pushing configurations to the APs, reporting on
end users and the like, so it is not a typical wireless controller like
Cisco uses. We liked this option and their price was very reasonable.
While I really haven't had to utilize their tech support for any major
issues, the couple of minor config questions I've had for them were answered
quickly and completely.
Let me know if you would like any more details.
Barrett Keziah
Systems Administrator
Ravenscroft School
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