I admit to being a lurker for a year or so and I have appreciated your post=
ings. I am the director of a newly licenced international school, American=
curriculum based, in Vietnam. I am preparing a brochure for potential cli=
ents and I would appreciate seeing samples of other school's brochures.
Thank you,
Sidney Rodnunsky
> Date: Sun, 13 Jan 2008 09:48:10 -0500
> From: wstites@montclairkimberley.org
> Subject: Re: Help Desk
> To: ISED-L@LISTSERV.SYR.EDU
>=20
> We have been using Web Help Desk for about 2 years now and have =20
> found it very helpful, easy to use and navigate. We looked at =20
> SchoolDude and like the interface and reporting features with Web =20
> Help Desk more.
>=20
> it has the ability to group tickets and route the according to easily =20
> defined rules. The email features of the system allow for constant =20
> communication between the tech and client so that they know what =20
> happening through the entire process.
>=20
>=20
> ---------------------------------------------------------------------
> William D. Stites, Jr.
> Director of Technology
> The Montclair Kimberley Academy
> 201 Valley Road
> Montclair, NJ 07042
> (P) 973-509-4595
> (F) 973-509-4596
> wstites@montclairkimberley.org
> http://www.montclairkimberley.org
>=20
> On Jan 11, 2008, at 9:06 AM, Kathy Moore wrote:
>=20
> > We currently use a Microsoft Access database as our Help Desk system.
> > However, we are either outgrowing its capabilities or reached our max
> > knowledge level in how to get more functionality. We need a web based
> > system that allows the user to input a request, view his/her records,
> > and allow the user's division manager to view. We have a Go Daddy
> > account where we can upload a database, but I do not have the time to
> > learn mysql. Of course, we have the typical technology budget that is
> > not enough to go around. Do any of you have something that you would
> > recommend?
> >
> >
> >
> > Kathy Moore
> >
> > Director of Technology
> >
> > All Saints Episcopal School
> >
> > Tyler, Texas
> >
> > 903.579.6000 x1208
> >
> > www.all-saints.org
> >
> >
> >
> >
> >
> > "This message may contain confidential and/or proprietary information,
> > and is intended for the person/entity to whom it was originally
> > addressed. Any use by others is strictly prohibited."
> >
> >
> >
> >
> > [ For info on ISED-L see http://www.gds.org/ISED-L ]
> > Submissions to ISED-L are released under a creative commons, =20
> > attribution, non-commercial, share-alike license.
> >
>=20
>=20
> [ For info on ISED-L see http://www.gds.org/ISED-L ]
> Submissions to ISED-L are released under a creative commons, attribution,=
non-commercial, share-alike license.
[ For info on ISED-L see http://www.gds.org/ISED-L ]
Submissions to ISED-L are released under a creative commons, attribution, non-commercial, share-alike license.
