"Most of my problems come from Summer A/R. I get locked up and knocked out=
of the system while posting payments in Summer and running the students re=
ceipts. This problem had been addressed by Senior Systems but has not been=
resolved. The occurrences are sporadic.=09
I have also had issues posting from Summer to A/R where a posted batch show=
ed up in the GL accounts in Senior Systems but did not post the payment in =
Summer A/R. Senior Systems was able to fix the posting problem but could n=
ot duplicate it." =20
Linda Swarlis
Columbus School for Girls
-----Original Message-----
From: A forum for independent school educators [mailto:ISED-L@LISTSERV.SYR.=
EDU] On Behalf Of Dave Aykroid
Sent: Wednesday, August 05, 2009 2:55 PM
To: ISED-L@LISTSERV.SYR.EDU
Subject: Senior Systems Business Office Module Performance Issue
Speaking to the schools using the Senior Systems SIS in the Business
Office:
=20
We have been having intermittent performance issues with Senior Systems
since the last major update in May (Version 913 on Oracle 10), in the
Business Office family of modules (particularly Accounts Receivable).
Users of other modules have not complained. The symptoms have been
latency when opening a student record (taking over ten seconds in some
cases). Senior Systems support has been pointing the finger at our
network, but we haven't had any other problems.
I am asking if anyone else has had performance issues of this type since
upgrading to version 913?=20
Thanks in advance,
=20
Dave Aykroid
Director of Information Technology
Lake Forest Academy
1500 W. Kennedy Rd.
Lake Forest IL 60045
Voice 847.615.3211
Fax 847.615.4861
www.lfanet.org <http://www.lfanet.org/>=20
=20
The information contained in this communication may=20
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dissemination, distribution or copying of this=20
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