Anyone operate a student run help desk? What we are looking at is the
feasibility of some students participating in a help desk with
regularly scheduled times during their respective study hall. Do you
allow Community Service credits for their participation? Do you
structure it as a club? Remembering the old A/V Clubs..... with an
elected president and charter.
If you do, do you have an example of mission statement that you would
share? Procedures, trust elements play a big role in the success of
such a group. We are a 1:1 laptop school with a main admin, parents as
admins (home printers and networks), student user. We are thinking of
adding a new user "Tech Support" with admin rights, so as to minimize
access to our main admin password.
We would appreciate any feedback and advice.
Thanks
Fred Austin
Technology Director
The Oakwood School
Greenville, NC
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