After years of work with Safeware (and a few others) I have abandoned those
separate insurance programs. Now, I will only purchase devices that come
with manufacturer accidental damage protection, such as ThinkPads. It
streamlines the helpdesk program SO much and, if you are a self maintainer,
it is a revenue generator and the turn around time is so much better, it is
like night and day.
Take care,
Alex
Alex Inman
Whitfield School
On Wed, Apr 22, 2009 at 9:36 AM, Fred Bartels
<fred_bartels@rcds.rye.ny.us>wrote:
> This is a question for 1-to-1 schools.
>
> For years we have recommended Safeware for parents wanting to insure
> laptops. This year we've had a few parents report very unsatisfactory
> experiences with the company. I have two questions.
>
> 1. Are other schools hearing about increasing issues with Safeware?
>
> 2. Are there competitors to Safeware that are doing a better job?
>
> Thanks for any information you feel willing to share.
>
> Fred
>
> -------------------------
> Fred Bartels
> Head - Computer Department
> Rye Country Day School
> 914-925-4610
>
>
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