with this. Does it matter which kind of computer the students use? Do
you find that you have to work more on Windows than on Macs? I would
suspect so but as we do not provide this kind of service to our
students I do not know.
Greg
On Sep 1, 2008, at 8:45 AM, Keith E Gatling wrote:
> I like the "back up all personal files, reimage, and restore" idea.
> Saves a
> lot of time and grief for everyone.
>
> On Mon, Sep 1, 2008 at 10:42 AM, Robin Peralta
> <REP@episcopalhighschool.org>wrote:
>
>> Jason,
>>
>> I have a written policy that my office will do everything in its
>> power to
>> make a repair, without reimaging, however if it takes more than one
>> class
>> period (45 minutes) to fix the problem we reimage. Two years ago,
>> to make
>> this pill a little easier to swallow, I purchased an external hard
>> drive. As
>> long as it takes less than an hour to back up files, we will back up
>> students files, reimage and dump the files back. I also encourage
>> students
>> to purchase their own external hard drives, for the "just in case".
>>
>> Incidentally, our students own their own laptops, but if I were to
>> go to
>> the "never reimage" policy I would never get anything else
>> accomplished and
>> all of my other students would suffer. Not to mention it would
>> cost more
>> monetarily, as loaners would need to be provided to each of these
>> students
>> because it could potentially take several hours (or days as has
>> been some
>> past cases) to repair software problems that may not even be
>> reparable.
>>
>> Good luck!
>> Robin Peralta
>>
>>
>
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