Monday, September 1, 2008

Re: One-to-One Repair/Re-Image Policy

I like the "back up all personal files, reimage, and restore" idea. Saves a
lot of time and grief for everyone.

On Mon, Sep 1, 2008 at 10:42 AM, Robin Peralta
<REP@episcopalhighschool.org>wrote:

> Jason,
>
> I have a written policy that my office will do everything in its power to
> make a repair, without reimaging, however if it takes more than one class
> period (45 minutes) to fix the problem we reimage. Two years ago, to make
> this pill a little easier to swallow, I purchased an external hard drive. As
> long as it takes less than an hour to back up files, we will back up
> students files, reimage and dump the files back. I also encourage students
> to purchase their own external hard drives, for the "just in case".
>
> Incidentally, our students own their own laptops, but if I were to go to
> the "never reimage" policy I would never get anything else accomplished and
> all of my other students would suffer. Not to mention it would cost more
> monetarily, as loaners would need to be provided to each of these students
> because it could potentially take several hours (or days as has been some
> past cases) to repair software problems that may not even be reparable.
>
> Good luck!
> Robin Peralta
>
>

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